How Can We Help You?
Get support for Lab Report Translator. Find answers to common questions or contact our team.
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In-App Support
Use the built-in help feature in the app
Available in appMedical Emergency Notice
If you are experiencing a medical emergency, do not use this app. Contact emergency services immediately or visit the nearest hospital. This app provides educational information only and is not a substitute for professional medical care.
Frequently Asked Questions
Find answers to the most common questions about Lab Report Translator
How does the Lab Report Translator work?
Our app uses advanced OCR (Optical Character Recognition) technology to extract text from your lab report images, then processes this information through AI to provide clear, easy-to-understand explanations of your medical results.
Is my medical data secure?
Yes, your privacy and security are our top priority. We don't permanently store your medical data on our servers. Processing occurs locally when possible, and any external processing is done securely and temporarily through encrypted connections.
Can I trust the AI analysis results?
Our AI provides educational information only and should not be used as a substitute for professional medical advice. Always consult with qualified healthcare professionals for medical decisions. The AI analysis may contain errors and should be verified by medical experts.
What languages are supported?
The app supports multiple languages for both input and output. You can translate medical reports from various languages and receive explanations in your preferred language.
How accurate is the OCR technology?
Our OCR technology is highly accurate for most standard lab reports, but accuracy may vary depending on image quality, handwriting, and document formatting. For best results, ensure good lighting and clear, unblurred images.
Do you store my lab reports?
No, we do not permanently store your lab reports or medical data. Files are processed temporarily and automatically deleted after analysis completion. Your medical information remains private and secure.
Can I use this app for emergency medical situations?
No, this app is not intended for medical emergencies. In case of a medical emergency, immediately contact emergency services or visit the nearest hospital. Our app provides educational information only.
Is the app free to use?
Yes, the basic features of Lab Report Translator are free to use. We believe everyone should have access to understanding their medical results.
What types of lab reports can I upload?
You can upload most standard laboratory reports including blood tests, urine tests, and other common medical lab results. The app works with both image files (photos) and PDF documents.
How do I improve OCR accuracy?
For best OCR results: ensure good lighting, hold your device steady, avoid shadows, make sure text is clearly visible, and try to capture the entire document within the frame.
Additional Resources
App Features Guide
- • OCR scanning tips for best results
- • Understanding AI analysis reports
- • Using text-to-speech features
- • Language selection and settings
- • Privacy and security features
Medical Disclaimers
- • Educational use only
- • Not a substitute for medical advice
- • Always consult healthcare professionals
- • AI limitations and accuracy
- • Emergency medical situations
Still Need Help?
Our support team is here to assist you with any questions or concerns.
Contact Support Team